Frequently Asked Questions

Everything you need to know about your TMR Customs experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually arriving within 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking link to monitor your delivery in real-time.

How should I care for my TMR Customs apparel?

To maintain the quality of the fabric and prints, we recommend machine washing cold inside out and tumble drying on low heat or hanging to dry.